Customer Service Manager

Not listed

Customer Service & Technical Support, Sales Order Processing, Contract Administration (GSA, State), Team Management & Training, Vendor Relations, Logistics Coordination, Microsoft AX & Spreadsheet Reporting, Product Knowledge Management, Freight Scheduling & Negotiation, Event Coordination (e.g., NeoCon Trade Show), Communication with Sales Reps and Clients, AP/AR and Invoice Processing, Database Management

Experienced customer service and sales operations professional in the furniture manufacturing industry. Brings over 15 years of experience supporting sales teams, managing customer accounts, handling order processing, coordinating logistics with plant and warehouse teams, and overseeing state and federal contract administration. Known for delivering exceptional service, team management, and ensuring operational accuracy and timeliness.